Terms of service
OVERVIEW
Welcome to PAWBIOTIKA™ Luxury Pet Care! The terms “we,” “us,” and “our” refer to PAWBIOTIKA™ Luxury Pet Care, a brand operated by Dream America LLC. PAWBIOTIKA™ Luxury Pet Care operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). PAWBIOTIKA™ Luxury Pet Care is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at https://pawbiotika.com/policies/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide information such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all necessary rights to provide it.
You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ depending on your device and its display settings.
We do not warrant that the appearance or quality of products or services purchased by you will meet your expectations or be identical to how they appear in our online store.
Product descriptions are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. PAWBIOTIKA™ Luxury Pet Care reserves the right to accept or decline an order for any lawful reason. Your order is not accepted until we confirm acceptance. We must receive and process your payment before an order is accepted.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the contact information provided with the order.
Purchases are subject to our Return and Refund Policy, available at https://pawbiotika.com/policies/refund-policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect when the order is placed and will appear in your order-confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online store may differ from prices offered in physical stores or through third parties. Promotions may be governed by separate terms. If promotional terms conflict with these Terms, the promotional terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your information as necessary so we can complete transactions and contact you.
You represent and warrant that the payment information you provide is accurate, that you are authorized to use the selected payment method, and that you will pay all authorized charges, including applicable taxes and shipping costs.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, severe weather, incorrect customer-provided addresses, or events outside our reasonable control.
Shipping rates, processing information, and estimated delivery times are provided in our Shipping Policy, available at https://pawbiotika.com/policies/shipping-policy.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services—including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design and arrangement—are owned by PAWBIOTIKA™ Luxury Pet Care, its affiliates, or licensors and are protected by applicable intellectual-property laws.
These Terms permit you to use the Services for personal, noncommercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without prior written consent.
Nothing in these Terms grants you a license or other rights under any trademark, patent, copyright, or other intellectual property belonging to PAWBIOTIKA™ Luxury Pet Care, Shopify, or a third party.
PAWBIOTIKA™ Luxury Pet Care’s names, logos, product names, designs, and slogans are trademarks of PAWBIOTIKA™ Luxury Pet Care or its affiliates or licensors and may not be used without prior written permission. Shopify’s name and related marks are trademarks of Shopify. Other marks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to tools offered by third parties that we do not monitor or control.
Access to such tools is provided “as is” and “as available,” without warranties, representations, endorsements, or conditions of any kind. We have no liability arising from your use of optional third-party tools.
Your use of optional tools is at your own risk and discretion. You should review and approve the terms under which third-party providers make those tools available.
New features, tools, or resources offered through the Services will also be considered part of the Services and will be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain content or links to websites operated by third parties. We are not responsible for examining or evaluating the accuracy or content of third-party websites or materials.
If you leave the Services to access third-party materials or websites, you do so at your own risk. We are not responsible for harm or damages relating to your access to, purchase from, or use of third-party websites, products, services, resources, or content.
Please review third-party policies and practices before engaging in a transaction. Questions or complaints concerning third-party products or services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
PAWBIOTIKA™ Luxury Pet Care is powered by Shopify, which enables us to provide the Services to you. However, all purchases made through our store are made directly with PAWBIOTIKA™ Luxury Pet Care.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and PAWBIOTIKA™ Luxury Pet Care, including injury, damage, or loss resulting from purchased products or services. You release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with PAWBIOTIKA™ Luxury Pet Care.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy, available at https://pawbiotika.com/policies/privacy-policy. Certain personal information may also be subject to Shopify’s Privacy Policy, available at https://www.shopify.com/legal/privacy/app-users.
Because the Services are hosted by Shopify, Shopify collects and processes certain information concerning your access to and use of the Services. Information submitted through the Services may be transmitted to Shopify and other service providers, which may be located outside your country of residence, as necessary to provide the Services.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for any lawful purpose, including commercial use.
You represent and warrant that you own or possess all necessary rights to your Feedback, that you have disclosed any compensation or incentives connected to it, and that your Feedback complies with these Terms.
We have no obligation to keep Feedback confidential, compensate you for Feedback, or respond to Feedback. We may monitor, edit, or remove Feedback that we determine is unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of these Terms or another party’s rights.
You are solely responsible for the Feedback you submit and its accuracy. You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of Feedback.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate, including after an order has been submitted, subject to applicable law.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services to violate laws or regulations; infringe upon intellectual-property rights; harass, abuse, defame, intimidate, or harm another person; transmit false or misleading information; distribute spam or malicious code; impersonate another person or entity; collect personal information without authorization; interfere with the operation or security of the Services; or engage in conduct that restricts another person’s use of the Services.
You may not reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services without authorization. We reserve the right to suspend or terminate access if we determine that you have violated these Terms.
SECTION 14 – AGENTS
This section applies if you use or enable an autonomous or semi-autonomous software service (“Agent”) to access, use, or interact with the Services.
An Agent may not access or interact with the Services unless it accurately identifies itself and complies with applicable technical and access requirements.
We may limit whether and how Agents access or interact with the Services. Agents must not conceal that they are automated, mimic human behavior to bypass access restrictions, circumvent CAPTCHAs, or avoid measures intended to control automated access.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services, in whole or in part, at our discretion and subject to applicable law. You will remain responsible for amounts due through the effective termination date.
Provisions that by their nature should survive termination—including those concerning intellectual property, feedback, disclaimers, limitations of liability, indemnification, and governing law—will continue to apply.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information provided through the Services is made available for general informational purposes. We do not warrant its accuracy, completeness, or usefulness. Reliance on such information is at your own risk.
Except as expressly stated by PAWBIOTIKA™ Luxury Pet Care, the Services and products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement, to the fullest extent permitted by law.
We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, PAWBIOTIKA™ Luxury Pet Care, Dream America LLC, Shopify, and their respective affiliates, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages—including lost profits, lost revenue, lost savings, loss of data, or replacement costs—arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless PAWBIOTIKA™ Luxury Pet Care, Dream America LLC, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, or reasonable legal expenses arising from your breach of these Terms, violation of applicable law, violation of another party’s rights, or misuse of the Services.
We will notify you of an indemnifiable claim. Failure to provide prompt notice will not relieve your obligations unless you are materially prejudiced. You agree to reasonably cooperate in the defense of such claims.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed without affecting the validity of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted through the Services constitute the entire agreement between you and us concerning the Services and supersede prior communications or proposals relating to the same subject matter.
Ambiguities in the interpretation of these Terms will not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign these Terms or your rights or obligations under them without our prior written consent. Any unauthorized attempt will be void.
We may transfer, assign, or delegate these Terms and our rights and obligations subject to applicable law.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services are governed by the laws of the State of California and applicable federal laws of the United States.
SECTION 23 – HEADINGS
Headings are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting changes to our website. We will provide notice of material changes when required by applicable law. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to pawbiotika@gmail.com.
PAWBIOTIKA™ is operated by Dream America LLC.
Email: pawbiotika@gmail.com